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Frequently asked questions
I am clicking on "Add Prospect" on linkedIn but nothing is happening?
Sometimes this happens if you add prospects too fast. In this case, you can slow down adding prospects.
Can I delete my account?
Yes, please email us. Since your account may have lot of data, we just want to make sure you don’t delete it by mistake hence the manual deletion. You can also just leave your account if you are not planning to use it.
No company name and emails are being shown?
AeroLeads will be able to generate emails 50% time and with some manual work, you can make the success rate to 80% but is impossible to find company names of all prospects and their emails. We will keep working on AeroLeads to make it better though and any feedback and feature request is welcome. You can mail to
for such feature requests or bugs.
How do I change my password?
You can change your password for your Aeroleads account by clicking here Enter your email address in the ‘Email’ field. After entering your email id, you will receive an email regarding email instructions on how to set your new password. After setting the password, you can login to your account, by clicking here.
Prospects are getting added but I am seeing no title and location?
Give AeroLeads sometimes say 30 mins to a 1 hour as with excessive usage, lot of proesses runs in background and takes time to complete. If you are still having this problem, please mail to
with your account email id.
Why haven't I received a verification email to confirm my account?
Check your spam or trash folder. If you don’t get it in next few mins, please use chat or email us and we will manually approve your account
How do I change the email associated with my account?
You can’t. Please email us to get it changed.
How to downgrade or upgrade plans?
On https://aeroleads.com/subscription, you can downgrade your plan to free or upgrade your plan. You can also upgrade through https://aeroleads.com/pricing
Where can I see if a lead has been synchronized after connecting with a new application?
Check your CRM/Marketing software to which you have sent the data.
I am adding prospects but I can't see it on /prospects?
Most likely you have used all your credits as after that, you can't add any more prospects. Please check your aeroleads.com/subscription page to see your credit usage. Please make sure you are also logged into your AeroLeads account as sometimes cookies get deleted from your browser. To fix the problem, you can start fresh by again login to AeroLeads and reinstall the plugin too. After, you set up the plugin again, you will be able to view your prospects on your [Aeroleads dashboard](https:
Random 404 or 500 page error.
You might have entered wrong details in settings.
The plugin is enabled, API key is there but I don't see add to prospect.
This happens very rarely. Few reasons can be network problem where the data is sent by plugin to server but it didn't reached. Sometimes AeroLeads can also be down due to upgrading features. If this happens to you, please mail us to get it resolved as soon as possible.
Where can I see my usage?
On top right hand corner and more details usage at https://aeroleads.com/subscription
How to find out if the email is verified?
You can check your prospects email by clicking here. They are marked as green by the software after they are verified.
Why I cannot find emails for a domain?
To find emails of your prospects, please click here. If you still could not find it, most likely it is not a major website/company. Many smaller companies don’t have web presence.
I installed the plugin, now how to add prospects?
After installing the Aeroleads chrome plugin, you should see "Add" button on every LinkedIn profile on the top right corner. You will also see a similar button on LinkedIn search pages, linkedIn sales navigator, AngelList, Crunchbase, Xing etc. Click on ADD to add those records to aeroleads. The data will be sent to aeroleads.com/prospects page or your selected list.
How to find emails of websites using AeroLeads?
Initially you need to click on the AeroLeads chrome extension when you are on target website. 2. Once the extension is popped up then you have an option at the bottom , click it and you can see the prospects associated to that particular domain. 3. Click on Add button or Add Al
How can I upload LinkedIn profile URL to AeroLeads to find emails and phones of the prospects?
Upload LinkedIn URLs!
How to improve your email success and conversion rates?
You can improve your email success and conversion rates by 2 methods- Sending Emails to Oranges Drip Campaign I am very sure a good number of emails in oranges are correct after looking at the patterns. For example, while looking at Servier (see its pattern), it is obvious that have firstname.lastname Please check https://www.fiverr.com/ where plenty of freelancers are willing to send emails
Is there a free way to find someone's email address?
You can find someone's email address by using Aeroleads Email Finder tool which offers you a very high degree of accuracy in finding emails.
How do I check if an email address is valid?
You can check if the email is valid by our Email verifier tool. We guarantee you that 95% of your email addresses won’t bounce. Aeroleads Email Finder
How do I find someone's email address from a website?
With Aeroleads new chrome plugin now we can find emails on websites. https://help.aeroleads.com/en/article/how-to-add-prospects-from-linkedin-9d3vdi/
How can I add prospects from LinkedIn?
Sign up to AeroLeads https://aeroleads.com/users/register Install the chrome plugin from here Go to linkedin search and search by entering your filters like location, industry etc. You can also use Link